Category Archives: Technicians

How to Describe Your Problem to HVAC Pros

How to Describe Your Problem to HVAC Pros

When its time to call in HVAC pros to diagnose and resolve a problem, what information should you be prepared to supply? If it’s your first contact with the firm,

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Ensuring Your Pick a Good Heating Contractor

Ensuring Your Pick a Good Heating Contractor

What do you need to know about a prospective heating contractor to make sure you get reliable professional service? To perform HVAC work here in Terre Haute, local laws require

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5 Qualities Every HVAC Technician Should Have

5 Qualities Every HVAC Technician Should Have

What qualities should you look for in an HVAC technician who comes to your home to install or repair cooling or heating equipment? HVAC technology is advancing rapidly and the

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Does My HVAC Contractor Need to Be NATE Certified?

Does My HVAC Contractor Need to Be NATE Certified?

How much do you really know about the training and technical expertise of the person who comes to your home to install or service your heating or cooling system? If

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Indicators of a Reputable, Reliable HVAC Company

Indicators of a Reputable, Reliable HVAC Company

First, the bad news: Anybody can claim to be a qualified HVAC company in sales pitches and advertisements. Such outfits assume you’ll take their word for it and not insist

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Handling Pressuring HVAC Salespeople

Handling Pressuring HVAC Salespeople

Nobody likes a pushy HVAC salesperson — particularly true sales professionals in this industry who work hard to uphold high standards and offer quality products and service. However, competition in

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How to Know if You’re Getting Great HVAC Customer Service

How to Know if You're Getting Great HVAC Customer Service

Great customer service and quality products and performance often go together. An HVAC company that has made the investment in hiring and training employees to provide optimum customer service, whether

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The Importance of Preventative HVAC Maintenance

Predictable maintenance expenditures are a bargain compared to unexpected exorbitant repair bills or long-term spiraling operating costs. Factor in more consistent household comfort and improved indoor air quality, and cost effectiveness

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Steps to Take When Hiring a Qualified HVAC Contractor

Hiring a qualified HVAC contractor can be a daunting task. How do you know who’s qualified and who’s reputable? What criteria should a homeowner follow when selecting a contractor to install

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You Can’t Go Wrong With a NATE-Certified Technician

A NATE-certified technician arrives at your door fully prepared for the job of installing, maintaining or repairing your heating and cooling system. Unlike others who might make that same claim,

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  • Life's Journey &quo...
    By Jeff Paitson
  • About Jeff

    Jeff Paitson Jeff Paitson is a third generation business owner who continues to run the business with the same values that have been passed down from previous generations since 1922.

    Jeff’s belief is that the business belongs to Jesus Christ; therefore 10 percent of the company’s profits go toward the Maryland Community Church.

    Jeff is a Terre Haute Chamber of Commerce member and in his spare time, he enjoys photography.
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  • About Ethan


    Ethan Ethan Rayburn is a lifelong resident of Terre Haute and a 2005 graduate of Purdue University.

    An Eagle Scout, Ethan spent four years as a non-profit executive with the Boy Scouts of America before joining Paitson Bros. as a comfort advisor and later General Manager. In that role, Ethan has brought a renewed enthusiasm for customer care, integrity, value, and service to Paitson Bros. Heating & Air Conditioning.

    Ethan enjoys singing and was a member of the Purdue Varsity Glee Club. He also enjoys playing and coaching soccer, spending time with his family and two young boys, and volunteering his time and resources with his church, Terre Haute First Baptist Church, which he has attended from a very young age.
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