The purchase of a new heating or cooling system often raises issues about the HVAC warranty. What if something goes wrong with this new equipment? What do you need to do to ensure that your investment is covered? And what about longer-term security—do you need more coverage than the standard HVAC warranty?
The HVAC industry is responsive to consumer concerns, as evidenced by the improved energy efficiency and reliability of today’s units. Here’s the status of the typical available HVAC warranty, along with information to help you decide whether more coverage is required.
Standard Warranty
Every new air conditioner or furnace with a major brand name automatically comes with a standard warranty. Some manufacturers require that you register the unit to receive the full standard coverage term (usually up to 10 years). Or, the HVAC contractor who sold the unit often registers it for you.
The typical standard HVAC warranty offers repair or replacement of parts that fail during the covered time frame, as well as any issues relating to poor workmanship. One notable item not covered, however, is often the substantial labor charges for needed repairs. Problems due to improper installation by the contractor or lack of regular maintenance are not included in standard warranty terms.
Installation Warranty
To supplement a standard HVAC warranty, an installation warranty provided by the contractor who installs it is also provided at no charge. It covers repairs needed due to damage during installation or subsequent problems related to the installation process.
Planned-Service Options
Service plans sold by reputable HVAC contractors include scheduled annual maintenance checks (usually required by the manufacturer’s standard warranty), along with certain specified labor costs.
Combined with the manufacturer’s standard HVAC warranty, planned service fills in the gaps and makes repairs less likely, but also at a discount or free to the homeowner if they’re needed. Regular professional maintenance also increases reliability and supports maximum HVAC efficiency and performance.
Ask Paitson Bros. for more information about an HVAC warranty to protect your investment. In Terre Haute, we’ve been your trusted source for reliable heating and cooling sales and service since 1922.
Jeff Paitson is a third generation business owner who continues to run the business with the same values that have been passed down from previous generations since 1922.
Jeff’s belief is that the business belongs to Jesus Christ; therefore 10 percent of the company’s profits go toward the Maryland Community Church.
Jeff is a Terre Haute Chamber of Commerce member and in his spare time, he enjoys 
Ethan Rayburn is a lifelong resident of Terre Haute and a 2005 graduate of Purdue University.
An Eagle Scout, Ethan spent four years as a non-profit executive with the Boy Scouts of America before joining Paitson Bros. as a comfort advisor and later General Manager. In that role, Ethan has brought a renewed enthusiasm for customer care, integrity, value, and service to Paitson Bros. Heating & Air Conditioning.
Ethan enjoys singing and was a member of the Purdue Varsity Glee Club. He also enjoys playing and coaching soccer, spending time with his family and two young boys, and volunteering his time and resources with his church, Terre Haute First Baptist Church, which he has attended from a very young age.
Paitson Bros
1 (812) 232-2347
Serving the Wabash Valley, IN Area Since 1922