Your HVAC warranty is an important legal contract that protects your considerable investment in a heating or cooling system. Like every contract, it grants certain specific rights and also stipulates obligations to keep the contract in force. It’s in the manufacturer’s interest to make sure every system is properly installed and maintained to fulfill its expected design service life. Meanwhile, from the homeowner’s standpoint, you want assurance that the manufacturer stands behind the system. The last thing you want on a freezing winter night or during the dog days of summer is to discover that you’ve inadvertently voided the HVAC warranty.
Enjoy the peace of mind from knowing your system’s covered for the entire warranty period by avoiding these common warranty-busters:
- Failure to register. It’s a simple thing, but all manufacturers require you to register your system within a certain time span after it’s installed. If you don’t, you’ll lose important aspects of coverage. Most manufacturers allow you to complete the registration online.
- Third-party replacement parts. It’s easy to get talked into choosing cheaper “just as good” replacement parts for your system to keep the cost of repairs low. Don’t go for it. To preserve quality control and maintain manufacturer’s specs, most warranties required you to install only OEM parts.
- Improper installation. Because an incompetent installation degrades system performance as well as shortening expected service life, manufacturer’s warranties stipulate installation by a qualified HVAC contractor only. Selecting a contractor that employs NATE-certified field technicians is the best way to assure you’re getting an industry-standard installation.
- Lack of maintenance. Annual preventive maintenance is in your best interest and the manufacturer’s, too. It’s also required to keep your warranty valid. Reduce operating costs and avoid breakdowns by scheduling maintenance now.
- Neglected record-keeping. Make sure you keep written receipts to prove you’ve had required annual maintenance, as well as establish a paper trail of any repairs or other issues. These may be required for warranty service.
Questions about your HVAC warranty? Contact the pros at Paitson Bros. We’ve been here to serve you in the Wabash Valley since 1922.
Our goal is to help educate our customers in Terre Haute, Indiana about energy and home comfort issues (specific to HVAC systems). For more information about HVAC warranty and other HVAC topics, download our free Home Comfort Resource guide.
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Jeff Paitson is a third generation business owner who continues to run the business with the same values that have been passed down from previous generations since 1922.
Jeff’s belief is that the business belongs to Jesus Christ; therefore 10 percent of the company’s profits go toward the Maryland Community Church.
Jeff is a Terre Haute Chamber of Commerce member and in his spare time, he enjoys 
Ethan Rayburn is a lifelong resident of Terre Haute and a 2005 graduate of Purdue University.
An Eagle Scout, Ethan spent four years as a non-profit executive with the Boy Scouts of America before joining Paitson Bros. as a comfort advisor and later General Manager. In that role, Ethan has brought a renewed enthusiasm for customer care, integrity, value, and service to Paitson Bros. Heating & Air Conditioning.
Ethan enjoys singing and was a member of the Purdue Varsity Glee Club. He also enjoys playing and coaching soccer, spending time with his family and two young boys, and volunteering his time and resources with his church, Terre Haute First Baptist Church, which he has attended from a very young age.
Paitson Bros
1 (812) 232-2347
Serving the Wabash Valley, IN Area Since 1922