Why It Is Important to Have a NATE-Certified HVAC Technician

Why It Is Important to Have a NATE-Certified HVAC TechnicianIf you’re thinking about contracting an HVAC technician who’s not North American Technician Excellence (NATE)-certified, think again. Today’s heating and cooling systems incorporate technology as sophisticated as any other appliance or equipment in your home. Your HVAC system also represents one of the largest household infrastructure investments you’ll ever make, second only to buying the home itself or making major renovations.

Any person who installs or works on that system should not have the necessary technical knowledge and hands-on expertise, he or she should be able to prove it. Polls show that 87 percent of consumers indicate a definite preference for certified technicians when their homes require maintenance or repairs on their heating and cooling systems. While just about anyone with a uniform, truck and tools can boast heating or cooling experience, the person holding the definitive credentials accepted throughout the HVAC industry is the NATE-certified technician.

Funded by the HVAC industry, NATE is a non-profit organization that tests and certifies field technicians, the front-line providers of HVAC installation and service. To earn certification, a technician must pass a rigorous examination in core knowledge of HVAC technology. In addition, he or she must choose one specialty area and pass a separate examination limited to that topic. After successful completion of the process, a NATE-certified technician must complete 60 hours of continuing education in his or her chosen area of specialization in order to be qualified for re-certification in another five years.

An HVAC contractor employing NATE-certified technicians for the majority of his workforce is authorized to display the NATE logo on signs, website and company literature. For the homeowner, the NATE logo offers these peace-of-mind benefits:

  • A job done right the first time, with fewer callbacks.
  • System performance that lives up to manufacturers’ promises.
  • Performance that meets SEER, AFUE and other technical or efficiency rating specifications.
  • Lower operating costs.
  • Informed advice about properly operating all facets of your system.

Paitson Bros. Heating and Air Conditioning is your heating and cooling maintenance, repair and installation provider in the Wabash Valley since 1922. Call us for service and installation by a NATE-certified technician.

Our goal is to help educate our customers in Terre Haute, Indiana about energy and home comfort issues (specific to HVAC systems).  For more information about NATE-certified technicians and other HVAC topics, download our free Home Comfort Resource guide.

Image courtesy of Shutterstock

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    Jeff Paitson Jeff Paitson is a third generation business owner who continues to run the business with the same values that have been passed down from previous generations since 1922.

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  • About Ethan


    Ethan Ethan Rayburn is a lifelong resident of Terre Haute and a 2005 graduate of Purdue University.

    An Eagle Scout, Ethan spent four years as a non-profit executive with the Boy Scouts of America before joining Paitson Bros. as a comfort advisor and later General Manager. In that role, Ethan has brought a renewed enthusiasm for customer care, integrity, value, and service to Paitson Bros. Heating & Air Conditioning.

    Ethan enjoys singing and was a member of the Purdue Varsity Glee Club. He also enjoys playing and coaching soccer, spending time with his family and two young boys, and volunteering his time and resources with his church, Terre Haute First Baptist Church, which he has attended from a very young age.
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