Making sure your contractor hires NATE-certified technicians also ensures you’re not getting an amateur to do a professional’s job. Heating and cooling installation and service is not the field for on-the-job training. The complexity of today’s units and the advanced technology involved means you need service technicians with training to match. Some very important issues including the energy-efficiency and performance of your system and, most of all, your family’s safety are in the hands of the people you allow into your home to install or repair a furnace or air conditioner. While anyone might claim to be qualified for the job, only NATE-certified technicians can prove it.
Founded in 1997, North American Technician Excellence (NATE) is a non-profit organization funded by the HVAC industry that tests and certifies heating and cooling field technicians. More than 30,000 NATE-certified technicians are now on the job across the country, employed by many heating and cooling contractors in your local area.
To earn NATE certification, candidates must demonstrate a high-level of both technical expertise and hands-on ability by passing two rigorous written examinations. The core exam covers general and specific knowledge in these areas:
- Safety
- Tools
- Basic HVAC science and theory
- Construction aspects
- Achieving optimum performance and efficiency
- Temperature and humidity measurement
- Basic electronics.
A specialty exam following the core exam tests knowledge in a chosen area of HVAC technology such as heat pumps or geothermal system. A NATE certification lasts two years. To be eligible for re-certification at the end of that period, the technician must also have completed 16 hours of specialty-related continuing education.
To you, the homeowner, the benefits of working with a contractor who hires NATE-certified technicians include:
- Greater energy efficiency and lower operating costs.
- Safe operation and increased peace of mind.
- Service and installation done right – the first time.
- Fast service procedures, efficient work habits.
- Greater indoor comfort from equipment running at optimum performance.
- Advice and guidance from a trained, experienced source.
Your source for reliable HVAC service in Terre Haute since 1922, Paitson Bros. Heating & Air Conditioning is proud to employ NATE-certified technicians. Contact us for your heating and cooling installation or service today.
Our goal is to help educate our customers in Terre Haute, Indiana about energy and home comfort issues (specific to HVAC systems). For more information about NATE-certified technicians and other HVAC topics, download our free Home Comfort Resource guide.
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Jeff Paitson is a third generation business owner who continues to run the business with the same values that have been passed down from previous generations since 1922.
Jeff’s belief is that the business belongs to Jesus Christ; therefore 10 percent of the company’s profits go toward the Maryland Community Church.
Jeff is a Terre Haute Chamber of Commerce member and in his spare time, he enjoys 
Ethan Rayburn is a lifelong resident of Terre Haute and a 2005 graduate of Purdue University.
An Eagle Scout, Ethan spent four years as a non-profit executive with the Boy Scouts of America before joining Paitson Bros. as a comfort advisor and later General Manager. In that role, Ethan has brought a renewed enthusiasm for customer care, integrity, value, and service to Paitson Bros. Heating & Air Conditioning.
Ethan enjoys singing and was a member of the Purdue Varsity Glee Club. He also enjoys playing and coaching soccer, spending time with his family and two young boys, and volunteering his time and resources with his church, Terre Haute First Baptist Church, which he has attended from a very young age.
Paitson Bros
1 (812) 232-2347
Serving the Wabash Valley, IN Area Since 1922